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Riu Palace Pacifico (Adults Only) Hotel Nuevo Vallarta, Nuevo Vallarta
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Key details
About the Hotel
Av De Los Cocoteros - Lote 2, Nuevo Vallarta, Mx,
Nuevo Vallarta,
Mexico,
63735,
Nayarit
Hotel Riu Palace Pacifico is an adults-only resort located on the beachfront in Nuevo Vallarta, Mexico. This all-inclusive hotel offers over 400 well-equipped rooms and a range of amenities designed for relaxation and comfort. Its stunning architecture features dramatic ceilings and a stained-glass centerpiece, enhancing the overall luxurious atmosphere.
Location
Hotel Riu Palace Pacifico is situated in a serene area of Nuevo Vallarta, providing a relaxing escape from the hustle and bustle of city life. The hotel is approximately 12.5 miles from Lic. Gustavo Diaz Ordaz International Airport. Nearby attractions include the Marietas Islands and the Malecón, adding cultural and natural exploration opportunities to guests' stays.
Rooms
The hotel boasts over 400 rooms that offer a variety of comforts including 24-hour room service and jetted bathtubs. Each room also features a laptop-compatible safe and a workspace suited for modern travelers. Many rooms provide views of the pool, gardens, or the ocean, ensuring a tranquil experience. Guests can expect stylish decor and practical amenities to enhance their stay.
Eat & Drink
Dining at the Riu Palace Pacifico is extensive, featuring a buffet with live cooking stations for breakfast, lunch, and dinner. The sophisticated Krystall restaurant provides à la carte fusion dishes for an upscale dining experience. Guests can also choose from various cuisines including Japanese, Mexican, and Italian, along with Pepe's Food grill-style dishes. For a casual yet authentic choice, the Tiki Taco taqueria specializes in delicious Mexican tacos.
Leisure & Business
Guests can enjoy leisure activities with three outdoor pools suitable for soaking up the sun. The adults-only entertainment programs include live music shows and access to the Pachá nightclub. For relaxation, a Wellness Centre offers massages and beauty treatments. Sports enthusiasts have options for beach volleyball, kayaking, or access to local golf and horseback riding facilities.
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Getting around
A list of all available modes of transport
City Center
Nuevo Vallarta
3.0
mi
Airports
Lic. Gustavo Diaz Ordaz (PVR)
9.8
mi
Tepic (TPQ)
97.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Day
“The spa amenities were amazing, with calming ambiance and skilled therapists providing top-quality treatments.” view full review
Cozy Room
“The room was impeccably clean and well-appointed, making for a very comfortable stay.” view full review
Luxurious Shower
“The shower had excellent water pressure and was incredibly refreshing after a long day.” view full review
Delicious Breakfast
“The breakfast buffet offered a wide variety of fresh options, making it a perfect start to the day.” view full review
Accessible Features
“The shower had grab bars and a bench, providing a safe and convenient experience.” view full review
Great Gym
“The fitness center was equipped with high-quality machines and plenty of space for workouts.” view full review
Chic Aesthetics
“The room decor was stylish and modern, creating a welcoming atmosphere.” view full review
Fun Kids' Area
“The children's play area was well-designed, keeping my kids entertained for hours.” view full review
General
Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Children are welcome
Baggage storage
Elevator
ATM/Cash machine
Sundry/Convenience store
Gift/Newsstand
Hairdresser
Beauty salon
Multilingual staff
Sports & Fitness
Fitness center
Kayaking
Pool tables
Services
24-hour room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Bell staff/Porter
Computer connection
Dining
Continental breakfast
Restaurant
Lobby bar
Poolside snack bar
Beach bar
Dinner
Free breakfast
Buffet breakfast
Business
Meeting room
Children
Paid babysitting/ Child services
Children's pool
Kids club
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Television in lobby
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Treatment room
Room features
Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Balcony
Ironing facilities
Bathroom
Hair dryer
Media
Television
Telephone
Show more
Location
Av De Los Cocoteros - Lote 2, Nuevo Vallarta, Mx,
Nuevo Vallarta,
Mexico,
63735,
Nayarit
Map view
Av De Los Cocoteros - Lote 2, Nuevo Vallarta, Mx,
Nuevo Vallarta,
Mexico,
63735,
Nayarit
City landmarks
Shopping Area
Mega Comercial Mexicana
4100 ft
Museums
Museo Casa Tequilera
4500 ft
Beach
Bucerias
1.5
mi
Carretera Puerto Vallarta-Tepic s/n Laguna El Quelele
El Cora Crocodile Sanctuary
1.4
mi
62 Lazaro Cardenas
The Bucerias Art Walk
1.5
mi
Avenida Del Pacifico 15
Wibit Mex
1.1
mi
Golf Course
Flamingos Golf Club
1.4
mi
Gallery
Sone
1.4
mi
Hwy 200 Km 145
Los Flamingos Golf Club
4700 ft
Blvd. Costero 114 A
Sabal Playa
1.0
mi
Gallery
Bucerias Art Gallery
1.5
mi
Town Square
El Buzo de Bucerias
1.7
mi
Centro
Sayuwalks
1.2
mi
Lazaro Cardenas 502
Galeria del Sol
1.2
mi
Paseo de los Cocoteros
Fibba Nuevo Vallarta Club De Playa
1.2
mi
Doctor Abraham Gonzalez #67
Antonio Collantes Gallery
1.8
mi
Church
Parish of Our Lady of Peace
1.9
mi
Ave Heroes de Nacozari #200 Col. Centro
Incanto Casino
1.4
mi
Mall
Chedraui
1.5
mi
Events
Vidarte, Centro de Arte y Cultura
1.6
mi
Gallery
Casabor galeria
1.6
mi
Avenida Estaciones 1099 Colonia Oriente
Los Arroyos Verdes
2.0
mi
El Tigre Golf at Paradise Village
1.7
mi
Market
Bucerias Flea Market
1.9
mi
Beach
Etc Beach Club
1.9
mi
Virgen de Guadalupe
1.8
mi
Nayarit
Laguna Quelele
1.9
mi
Tuna Contemporary Ceramics Center
1.9
mi
Art object
El Buzo
1.9
mi
Paseo Cocoteros 35
Kite Towers Nuevo Vallarta
2.0
mi
Restaurants
Trattoria Restaurant and Pizza Bar
700 ft
Paseo de Los Cocoteros 750 Sur
El Patron Restaurant at Villa del Palmar Flamingos
1100 ft
Paseo Cocoteros 750 Sur
Yashinoki Sushi Bar
1100 ft
Paseo Cocoteros 750 Sur
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
friendly staff
dated rooms
limited English-speaking channels
8.0/10
Great
Rooms
8.1
Location
8.1
Service
8.6
Dining
7.9
Guest reviews
8.0/10
based on 14 reviews
0.0
0.0/10based on 0 reviews
Harry
United Kingdom,
June
2024
7.8/10
The hotel offers clean and spacious rooms, with outstanding service from the staff. The location is great for beach access, but some maintenance issues are noted. The dining experience is mostly positive, with good food options available.
Rooms
8.0
The rooms were huge and clean, with a tidy bathroom.
Service
9.0
The service was very friendly and exceptional, especially at the piano bar and during meals.
Location
7.0
The hotel is conveniently located on the beach and close to a jungle area, with easy access to various excursions.
Dining
8.0
The dining experience was good, with plentiful and hot meals. The salad bar was outstanding.
Facilities
7.0
The facilities are well-maintained, but some areas show signs of wear and tear.
William
United Kingdom,
June
2024
8.2/10
The hotel rooms looked just like the pictures on the websites, always cleaned to a very high standard, and had a lovely fresh scent. The service was awesome with tons of fun activities, and the staff remained professional throughout. The location was safe, with easy beach access and a short taxi ride to Porto Vallarta. The dining experience offered a good variety, but some dishes were not up to par. The facilities were well-maintained overall.
Rooms
9.0
The rooms were always cleaned to a very high standard and smelled lovely and fresh.
Service
8.0
The staff was awesome and always had tons of fun activities. They tried their hardest to keep everything clean.
Location
9.0
The location is safe, with easy beach access and a short taxi ride to Porto Vallarta.
Dining
7.0
The dining had a good variety, but some dishes were not up to the same standard as other resorts.
Facilities
8.0
The pool area could do with an overhaul, but overall, the facilities were well-maintained.
Martin
United Kingdom,
May
2024
8.0/10
The hotel offers beautiful and spacious rooms that, while a bit tired, provide a comfortable stay. The service is top-notch, particularly from staff members like Janet and Lucy. The location allows easy access to sister properties and a lovely beach, though it can feel a bit sketchy. Dining options are impressive, especially the main buffet, but some specialty restaurants may not meet expectations.
Rooms
7.0
The rooms are a little tired but spacious and beautiful.
Service
9.0
The service is excellent with staff always friendly and dedicated.
Location
8.0
The location provides access to sister properties and a lovely beach, though it can feel a little sketchy.
Dining
8.0
The main buffet offers first-class food choices, but specialty restaurants may not match expectations.
Facilities
8.0
The facilities offer a nice swim-up bar and a beautiful beachfront pool area.
Mark
United Kingdom,
May
2024
8.8/10
The hotel has a charming elegance with rooms that, while a bit dated, are clean, large, and equipped with modern amenities. The location offers a great mix of lively atmosphere and tranquility. The dining options are varied and impressive, especially for an all-inclusive resort.
Rooms
8.0
The rooms, while a little dated, are clean, large, and well-equipped with modern amenities.
Service
9.0
Location
9.0
The location is a perfect blend of vibrancy and relaxation, ideal for both entertainment and serenity.
Dining
9.0
The dining experience offers a diverse selection and is one of the best we have experienced at an all-inclusive resort.
Facilities
9.0
The facilities are top-notch, providing everything you need for a comfortable and enjoyable stay.
clean
dated rooms
Evan
United Kingdom,
May
2024
8.4/10
The hotel offers spacious and well-equipped rooms, though some areas could use updating. The staff goes above and beyond to provide excellent service and ensure a pleasant stay. The location is vibrant and lively, with easy access to the beach and various attractions. The dining experience has its highlights and room for improvement. The facilities are extensive and cater to diverse guest needs.
Rooms
8.0
The rooms, while a bit dated, are clean, large, and well-equipped with convenient amenities like a fully stocked mini-fridge and liquor dispenser.
Service
9.0
The staff at the hotel are incredibly friendly and accommodating, always wearing smiles and greeting guests warmly. Their efforts truly enhance the overall experience.
Location
9.0
The hotel's location near the beach offers a bustling atmosphere with easy access to the shoreline and nearby shops, making it a lively and convenient spot to stay.
Dining
7.0
The variety of dining options provided a mix of delightful experiences, with some standout favorites. However, there were occasional service lapses that impacted the overall satisfaction.
Facilities
9.0
The hotel boasts a range of facilities catering to different preferences, ensuring guests have plenty to enjoy throughout their stay.
Alec
United Kingdom,
May
2024
8.8/10
I couldn't have asked for a better location! The hotel sits right on the beach, near lots of restaurants. The rooms were clean and spacious, and the staff was incredibly friendly and helpful. The dining experience was fantastic, offering a variety of fresh food. The facilities were top-notch, making my stay enjoyable.
Rooms
9.0
The rooms were clean, spacious, and had a perfect view of the ocean.
Service
9.0
From the cleaners to the barmen, everyone was so friendly and accommodating. The service was exceptional.
Location
8.0
Despite some nearby rundown areas, the hotel itself was beautiful and conveniently located. The beach view was stunning!
Dining
9.0
The dining experience exceeded my expectations with a wide variety of delicious dishes.
Facilities
9.0
The facilities were well-kept and modern, adding to the overall luxurious feel of the hotel.
Louis
United States of America,
April
2024
8.2/10
My stay at the hotel was a mix of positives and negatives. The rooms, while located on the 1st floor, offered a small view of the ocean and were spacious and clean despite being dated. However, the safety aspect was a concern, and our room wasn't ready upon our 4 pm arrival. The buffet noise was minimal, which was a relief.
Rooms
8.0
The rooms, though dated, were spacious, clean, and had ample wardrobe space and drawers.
Service
9.0
The staff went out of their way to accommodate special requests and were friendly and attentive throughout our stay.
Location
7.0
The hotel, about 10 minutes from the nearest town, provided open spaces and stunning views of the mountains surrounding the bay.
Dining
9.0
The dining experience was exceptional, offering a wide variety of well-cooked dishes that catered to all tastes, particularly the organic pulled pork.
Facilities
8.0
The facilities were well-maintained and provided everything we needed for a comfortable stay.
Johnny
United Kingdom,
April
2024
8.0/10
The hotel rooms are great, really lovely and spacious with ample hanging space for clothes and daily minibar service. The service is top-notch with hardworking and friendly staff always at the bars, restaurants, and throughout the hotel. The location is a mix of positives and negatives, being far from the usual but with easy access to dining options in Bucerias. The dining experience has its ups and downs, especially in undercooked meals, while the facilities provide a decent experience overall.
Rooms
9.0
Spacious and clean rooms with all necessary amenities and a balcony overlooking the ocean.
Service
9.0
The staff is incredibly attentive and hardworking, ensuring a pleasant stay near the pool and beach.
Location
7.0
A mix of positives and negatives; far from usual, easy access to dining options in Bucerias.
Dining
7.0
Varied dining experience with some disappointments like undercooked meals but with friendly staff.
Facilities
8.0
Decent facilities that could use some improvements, providing a comfortable stay overall.
Joseph
United States of America,
February
2024
7.8/10
I had a pleasant stay at the hotel. The rooms were clean and spacious, with a well-stocked fridge and comfortable queen-size bed. The service was excellent, with helpful staff always ready to assist. The location, while a bit remote, offered a nice pool area and beach access. The dining experience was satisfactory with high-quality dishes available.
Rooms
8.0
The rooms were spacious and clean, with a comfortable bed.
Service
9.0
The staff was very helpful and welcoming.
Location
7.0
The hotel is in a remote location but has a nice pool area and beach access.
Dining
7.0
The dining experience was satisfactory with high-quality dishes.
Facilities
8.0
The facilities were good, especially the pool area.
Chris
United States of America,
January
2024
8.4/10
My stay at the hotel was a mixture of good and not-so-good experiences. The location was fantastic, with easy access to the beach and a relaxing atmosphere, but the rooms were showing signs of wear and mold. The service was exceptional, with staff going above and beyond, and the dining options were varied and enjoyable. The facilities were top-notch, offering everything needed for a pleasant stay.
Rooms
7.0
My junior suite on the first floor was quiet but showed signs of wear and mold.
Service
9.0
The service was amazing, with staff already in the room attending to my needs and providing great recommendations.
Location
9.0
The location was beautiful and very relaxing, with easy access to the beach and plenty of sunbeds.
Dining
8.0
The dining experience was fantastic, offering a wide variety of choices including live-cooked dishes. However, I indulged a bit too much in forbidden foods like hamburgers and hotdogs.
Facilities
9.0
The facilities were outstanding, providing everything from room service to tours and ticket assistance.
Joseph
United Kingdom,
August
2023
8.0/10
The hotel provides a great stay experience with comfortable and spacious rooms and a lively atmosphere all around. The location is convenient, although a bit sketchy in some areas. The dining offers a good variety, but with some room for improvement. The facilities are well-kept and offer a range of enjoyable amenities, making it a good value for the money.
Rooms
8.0
The rooms are great, with two double beds next to each other providing a king bed feel.
Service
9.0
The service was outstanding from the start to the end of our vacation, creating a fun atmosphere.
Location
7.0
The hotel's location is convenient, offering easy access to various activities and services, though the area near the hotel may need some updates.
Dining
7.0
The dining experience was enjoyable overall, with good options available but some areas could use enhancements.
Facilities
9.0
The hotel facilities are top-notch, providing a range of services and amenities for a pleasant stay.
James
United States of America,
July
2023
8.2/10
The hotel offers clean and spacious rooms, although slightly dated, they are well-maintained. The staff is incredibly friendly and accommodating, except for a few isolated incidents. The location is ideal for beach lovers with easy access to various amenities. The dining experience is satisfactory, with a good variety of options available.
Rooms
8.0
The rooms are a little dated but very clean and tidy. The bathroom is huge and everything is well-maintained.
Service
7.0
The majority of staff members are friendly and engaging, always willing to assist. However, there were occasional incidents of rudeness.
Location
9.0
The hotel is conveniently located by the beach, with access to different facilities. It is a great spot for beach enthusiasts.
Dining
8.0
The dining experience offers a good variety of dishes, with options for different tastes. The food is plentiful and satisfying.
Facilities
9.0
The hotel provides various amenities and services to enhance the stay. The facilities are well-maintained and functional.
Nicholas
United Kingdom,
July
2023
9.2/10
I had a wonderful time at the hotel. The rooms were clean and comfortable with a lovely living area and a private balcony. The staff, including Janet, Dahalia, Bruno, and Lalo, provided top-notch service, making my stay hassle-free. The location was perfect, right on a beautiful long sandy beach with easy access to Riu sister properties. The dining experience was exceptional with a great selection of tasty dishes. The facilities were modern and convenient, adding to the overall enjoyment of my stay.
Rooms
9.0
My room overlooking the ocean was clean and comfortable, exactly what I needed. The bed was huge and had a firm mattress, just the way I like it.
Service
9.0
The service was impeccable, with the staff always ready to assist. They worked tirelessly to ensure a first-class experience for the guests.
Location
10.0
The location was superb, right on a lovely beach where I could walk for miles. The proximity to Riu sister properties provided added convenience.
Dining
9.0
The dining experience was outstanding, offering a wide variety of delicious food that rivaled home-cooked meals.
Facilities
9.0
The facilities were modern and convenient, enhancing my overall experience at the hotel.
Great location
Having to secure umbrellas early
Paul
United Kingdom,
June
2023
7.2/10
The hotel is right on a lovely long sandy beach, ideal for leisurely walks, but lacks modern updates compared to some nearby resorts. The rooms are spacious and well-equipped with double beds, though not what we expected. The service is hit or miss, with some staff going above and beyond while others are outright rude. The dining options are satisfactory but fall short of the quality found at other similar resorts. On the upside, the location offers a relaxing beach experience and friendly staff members enhance the overall stay.
Rooms
8.0
The rooms were spacious with a large bathroom and all necessary amenities, but having twin beds instead of the requested King or Queen was a minor letdown.
Service
6.0
The service was inconsistent, with some staff members being extremely attentive while others were noticeably rude, taking away from what could have been a more pleasant experience.
Location
8.0
The location, right on a beautiful sandy beach perfect for long strolls, compensates for the outdated decor and is a definite highlight of the stay.
Dining
7.0
The dining options were decent overall, providing a good selection of dishes but not reaching the same level of excellence as seen in other Riu Resorts.
Facilities
7.0
The hotel facilities were adequate, offering the necessary services expected from a resort but lacking in some modern amenities that could enhance the overall guest experience.